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Managed support

Your IT team, managed, with technology leadership included

We combine day-to-day operational support with executive-level technology leadership, without the cost of building an internal IT management team. One point of contact who knows both a user's ticket and your company's three-year roadmap.

Talk to us See the model
What's included

From the daily ticket to the strategic decision

Helpdesk with SLA

Incident resolution with guaranteed response times, remote and on-site support and a tidy ticketing system.

Proactive monitoring

Continuous monitoring and alerts that let us act before an issue stops work, not after.

Device & license management

Inventory, onboarding and offboarding, and license control so you don't pay for what nobody uses.

CTO as a Service

Part-time technology leadership: roadmap, IT investment decisions, strategic vendor management and representation before management.

ITSM & reporting

ManageEngine platforms: service catalog, SLAs and executive reporting so management sees what happens and what improves.

Hardware & software

Supply, configuration and maintenance of hardware and corporate licenses, with access to leading distributors.

Why this way

One point of contact for both daily work and strategy

Most mid-sized companies neither need nor can afford a full IT department with its own leadership. With our model you get support that solves problems and, on top, someone who decides with judgment where to invest and where not to. It's not support: it's decisions.

Shall we talk about how your IT is set up today?

No commitment. A conversation to understand your operations and see how we fit.

Contact us ← Back to home
Tool

What does each IT incident cost you?

Calculate the real impact on your business. It's not just the technician's time.

1550
0.5h2h8h
1830
15€30€80€
Monthly cost of your IT incidents
4.800€
57.600€ / year
This calculation only includes the direct cost of downtime. It does not include: lost business opportunity, impact on end customers, or your team's time spent managing the problem.
I want to reduce this cost →